Remote Support

If you need assistance, please download the remote support tool below and contact us.
Our specialists will provide support remotely.

How to Use

1. 1

   Download the App

   Download the Splashtop SOS app from the button above.

2. 2

   Launch the App

   Open the downloaded app (usually in your Downloads folder).

3. 3

   Check the 9-digit Code

   Note the 9-digit session code displayed on screen.

4. 4

   Share the Code

   Tell the code to our support staff by phone.

5. 5

   Close the App After Session

   Close the app when done. Remote access is not possible while the app is closed.